Ubiquiti now supporting ONVIF capable 3rd party cameras
Ubiquiti recently updated Unifi Protect to support ONVIF capable cameras. ONVIF, originally started by Axis Communications, Bosch and Sony in 2008, is a common camera standard that allows different network video recorders (NVRs) to use cameras from different manufacturers. The lack of ONVIF support was a common criticism leveled against Ubiquiti, but now you can bring all your ONVIF capable cameras into Unifi Protect with no issue!
To enable, first update Protect to at least version 5 and then go to Settings->System, scroll down and check the box for “Discover Third Party Cameras.” ONVIF cameras are now able to be adopted like Ubiquiti cameras. You will need the admin user name and password to complete adoption.
Author: Ryan Haag
Train the Trainer

Recently all the wifi-U instructors went out to Salt Lake City for the Ubiquiti Train the Trainer Event.  It was an intense 3 days of going through all the slides and labs for four classes that we will be teaching for Ubiquiti. Of special interest was the Routing Switching Cybersecurity Administrator class. It’s their new class and it has a lot of great labs and heavy instruction on routing protocols. It’s a tough class and I don’t recommend it for beginners.  If you’re looking to get started in Networking take our Network Routing and Switching class before taking on that class.

We all felt like we were in an intense pressure cooker for three days, but we learned a lot, and a lot from each other.  I must admit I passed the test for the URSCA but not with a high enough score to teach it, so you may see me in the back of one of your classes, trying to prep for the test!

A Week In The Life Of A Trainer

This month I made it up to Augusta, Maine. It’s the one state I hadn’t traveled to and it’s a bit of an ordeal to get to Augusta. I had to fly from Boston on this 7-passenger plane.

Once I got there, I met the team from Aroostook Technologies https://aroostooktechnologies.com . They operate a WISP that goes all the way to the Canadian border and they have a specific set of challenges. There are lot lot of small communities they are trying to support but they have to be careful not to cross the Canadian border with their Wi-Fi signals because it’s against Canadian regulations to be operating in their space.

We had fun looking at the outdoor equipment and how to best deploy it using the UISP design tool during the UBWA course. This course is still very popular as Ubiquiti continues to deliver good products at a very reasonable price especially compared to running fiber in a rural area.

I also had a great Full Stack and UWA class in Richmond Virginia. So three capitals in one trip… Augusta, Richmond, and Boston.

 

Author: Eric Weber

Ubiquiti out in the wild

Recently, I got to take a trip to beautiful Scotland. I was travelling with family, and we took some amazing hikes to see the countryside.  One day we went way out to the Isle of Skye. It’s an amazing place and we happened to get fairly good weather. We made it out to see the epic Old Man of Storr

 

We hiked up and around it and when we got back to the Ranger Station, low and behold, we found some Ubiquiti Access Points!

 

 

 

The kids wanted to know why in the world I was taking pictures of the side of a building J

But you know!

It’s always fun to see how Ubiquiti is being deployed out in the wild.

Author: Eric Weber

Ubiquiti is now a true enterprise solution

The iconic Ubiquiti circular access point, now known as the Flagship access point, now graces the ceilings of multiple homes, small businesses and churches. Ubiquiti has been slowly expanding into increasingly bigger and bigger markets, and its no longer uncommon to see their WiFi, cameras and even phones out in the wild. But critics will tell you that while Ubiquiti is nice for these small applications, the company’s products are simply not ready for a truly enterprise environment.

Someone should tell that to the Lakeland School District in LaGrange, Indiana. The network administrator there, along with his small staff of IT and database professionals, now maintains 5 schools in the county completely on Ubiquiti products. Over the past five years, they have slowly replaced the network switches, Wi-Fi, security cameras and door access systems at each school with Ubiquiti hardware. This has significantly reduced their year over year costs by eliminating the expensive hardware licensing fees, known as “Hardware as a Service,” that other companies charge for the privilege of using their hardware that was already purchased. Lakeland IT personnel jokingly refer to this as “Hostage as a Service,” noting that if you stop paying the expensive fees (in the thousands of dollars per year), your fancy hardware turns into a nice looking brick.

The setup at Lakeland is impressive. The schools are connected either via fiber or through UISP wireless links, including the Wave and AirFiber systems. Lakeland uses Unifi Identity Enterprise so that employees can access different buildings using the same credentials. Most schools have WiFi-7 access points or are scheduled for a refresh in the near future. The Protect cameras can now view multiple buildings in a consolidated fashion using the new Vantage Point system.

Lakeland is now partnering with wifi-U to try and host a Ubiquiti training class at least once a year, if not more, to ensure it keeps its employees fully trained on the latest technology that Ubiquiti offers. wifi-U sent its most handsome and dashing instructor, Ryan Haag, out recently to provide full stack training on both Unifi Wireless and Ubiquiti Broadband equipment lines.

If a large school district, spanning multiple buildings and hundreds of employees, can use Ubiquiti for all its needs, why can’t you?

If you’re interested in replacing your existing hardware an no longer being a hostage to greedy equipment manufacturers that charge you licensing fees every year, but need help getting started, give us a call here at wifi-U!

Author: Ryan Haag

UMR to the Rescue

When you travel, Unifi Mobile Router is the best gift you can give yourself. Small but mighty covers you, no matter if you are by the beach, on the road or in the mountains of Alaska, (if AT&T covers the area).

Thanks to my new UMR I can say goodbye to slow Wi-Fi in hotel rooms, connection drop in the middle of a project, and enjoy a movie after I’m done working.

But that’s not all, you can use it in your car and enjoy good quality Wi-Fi for your laptop, tablet, etc. As long as you are not the driver!

Unexpectedly easy to install, UMR is the perfect addition to my “must have” for travel around America.

Author: Cora Martin

Passive Aggressive PoE

There I was, troubleshooting a non-working Ubiquiti G3 Flex camera at a warehouse. It was frustrating. I pulled the camera out and plugged it directly into the switch, and the camera powered on with no issue. I then put a pin tester on the wire, which tested OK as well. I plugged the camera back in, and it powered up with no issue…but I had done this last week as well, and I didn’t want the camera to fail after a week.

Then I put my Fluke Ethernet tester on the wire, and it came up with “Passive PoE.”

Well well well.

Most people are familiar with Power over Ethernet (PoE), which allows you to power devices using an ethernet cable directly from a network switch. PoE has been around for a while, with the 802.3af arriving as early as 2003, and the 802.3at (called PoE+) in 2009 and 802.3bt (called PoE++) in 2018. Ethernet power makes installing security cameras, wireless access points and even larger displays easy, with no need to hire an electrician. But before these standards existed, there were non-standard PoE switches that provided Passive PoE. Passive PoE provided either 24V or 48V across 4 or 8 wires, and is still used on the UISP hardware line. It’s easy and cheap to run, because it provides the voltage without regard to the downstream equipment.

So how did Passive PoE wind up on my ethernet? Clearly I didn’t want it there, and it was causing the camera to trip off.

The problem comes from physics, specifically from electromagnetic induction. As an electrical signal moves in a wire, it induces a magnetic field. That magnetic field can induce an electric field in a nearby wire, causing interference. Normally this isn’t an issue, since the wires in CAT-6 cabling have a small plastic divider called a spline that prevents alien crosstalk. But when cables are bundled close to each other, the magnetic field from one cable can affect nearby cables. This is made worse when you have multiple PoE devices that are pulling more electricity.

My cable, bundled next to others, was getting an induced voltage that my Fluke detected as passive PoE, which was causing the camera to eventually shut down.

The solution is to use shielded cable. Shielded cables can be STP, where the foil is shielding the entire cable, or FTP, where the foil shields each pair. This metal shielding makes the cable larger, but it eliminates the crosstalk and induction problems in large cable bundles. Even better, this shielding helps dissipate heat when the cables are running large loads. While your average WAP won’t likely heat up a cable too much, the PoE++ standard allows up to 90 watts of power, and can send up to 1.25 amps down a line. That amperage is above the let-go level, meaning if you grasped a wire with that much amperage your muscles might not be able to release it. Thankfully the switch would like shutdown quickly, but it would not be a fun experience!

If you’ve got large cable bundles with lots of PoE devices, its best to start using CAT-6A shielded cable to prevent the induction problems in your wiring.

Author: Ryan Haag

At wifi-U, we love our WISPs and our Church IT volunteers!
We recently completed a Ubiquiti Wireless Administrator class with members from Crows Nest IT Support and Liberty Live Church in Rockville, MD. Despite some networking difficulties due to the Marriott disabling its ethernet connections, Ryan Haag, our dashingly handsome and brilliant trainer, managed to bring in Internet using a Ubiquiti Mobility Router. Ryan brought our students up to speed on all the new equipment Ubiquiti has to offer and the best way to configure large wireless LANs. Our students had a blast and spent much of their time configuring actual equipment in the classroom.
If you’re ready to get the most out of your Ubiquiti installation, sign up for one of our upcoming classes, or reach out to schedule a class at your location! Leaving your WiFi in “Auto” is like driving a sports car in second gear…don’t be that guy, let us help you make the most of your WiFi.
Crowsnest IT Support serves businesses and their needs in Altoona, State College, Bedford, Johnstown, and Huntingdon areas. You can learn more about them here: About Us | Crowsnest IT Support | Altoona | State College | Bedford | Johnstown Pa – Crowsnest IT Support
Liberty Live Church ministers to the Hampton Roads area in one of many churches. You can learn more about them here: About | Liberty Live Church
I’m teaching the switching/routing class today, then heading home. If you need to call me, I’m a captive audience in my car likely starting at 4:30 onwards.

Author: Ryan Haag
Filtering out the Cacophony of WiFi Networks in Crowded Retail Spaces
In the bustling corridors of a busy retail environment, the struggle for capturing customer attention is mirrored in an often-overlooked aspect of business operations: WiFi network design. As each store sets up its own internet connection with unique equipment and configurations, the airwaves become akin to a crowded marketplace where everyone is shouting to be heard. This results in a cacophony of conflicting networks, creating a dense forest of digital noise that can disrupt your business’s connectivity and customer satisfaction.

Understanding the Wireless Battlefield

Imagine your retail space as a storefront on a busy street. Each neighboring store is competing for the same foot traffic, using flashy signs and loud promotions. In the digital equivalent, every wireless router is broadcasting its presence, akin to these signs, vying for the attention of wireless devices. This can lead to “co-channel interference” and “adjacent channel interference,” which occur when multiple networks overlap and interfere with each other, much like overlapping marketing messages can confuse potential customers.
The Importance of Streamlined WiFi Design
To mitigate these issues, consider the following best practices:
  1. Small WiFi Cell Sizes: Just as you wouldn’t want a single salesperson shouting across a crowded room, keep your WiFi “shouting” range small. This means setting up your network to cover just your area effectively without spilling over too much into neighboring spaces.
  1. Lowering Power and Disabling 2.4 GHz: Most WiFi networks operate on two frequency bands: 2.4 GHz and 5 GHz. The 2.4 GHz band is like a crowded lower-frequency AM radio band that can travel further and penetrate walls better but is more susceptible to interference. By disabling this band and reducing the broadcast power of the 5 GHz band, you focus on creating a clear, strong signal that serves your space without adding to the cacophony.
  1. Creating a Single SSID: SSID stands for Service Set Identifier, which is essentially the name of your WiFi network visible to users. Think of it as your store sign. Just as having multiple signs in different colors and fonts can be confusing, having multiple SSIDs can create unnecessary complexity. Stick to one or, at most, two SSIDs for your network to keep things simple and efficient.
  1. Planning with Neighbors: Collaboration can turn a competitive environment into a cooperative one. By coordinating with neighboring stores on which WiFi channels to use (think of channels as lanes on a highway), you can minimize interference, much like coordinated traffic signals reduce road congestion.
  1. Negotiating for Shared High-Speed Internet: In smaller malls or retail spaces, consider the possibility of negotiating for a high-speed fiber internet connection shared across the entire mall. This shared network, managed by a professional network administrator, can provide consistent, high-quality internet access, much like a well-managed shopping center draws more customers by offering a uniformly pleasant experience.

Implementing the Strategy

Start by conducting a WiFi scan with a tool like WiFi Man from Ubiquiti (more useful if you are on a Ubiquiti network) or WiFi Explorer which will run on macOS or Windows, to identify which channels are most congested and adjust your wireless access point network settings accordingly. Engage a professional if necessary to ensure that your network is optimized for both performance and minimal interference, and when you engage a professional ask to see proof of their certifications. If they are not certified by the manufacturer to install the equipment, OR certified by WiFi Alliance which isn’t tied to a manufacturer, then don’t let them touch your network.
The main body that certifies Wi-Fi professionals without being tied to a specific manufacturer is the Wi-Fi Alliance. They are a global non-profit organization that promotes Wi-Fi technology and certifies Wi-Fi products to ensure they meet standards of interoperability. Additionally, for professionals working specifically in network design and analysis, the Certified Wireless Network Professionals (CWNP) organization offers vendor-neutral certifications such as Certified Wireless Network Administrator (CWNA), Certified Wireless Design Professional (CWDP), and others that focus on in-depth knowledge of wireless network technology, security, and troubleshooting.
By viewing your WiFi network through the lens of retail competition, you can better understand and implement strategies that enhance your digital presence. Just as a well-organized store attracts more customers, a well-designed WiFi network ensures better connectivity, leading to greater customer satisfaction, but more importantly leading to smoother operations in your retail space which means less frustrated employees who can sell more effectively.
Taking control of your WiFi environment not only improves your operational efficiency but also enhances the overall shopping experience. Making smart, informed decisions about your wireless networks is as crucial as any other business strategy aimed at winning customers. This is just one way you can decide to be different, distinguish your business among your competition, and win more customers in the process.
Author: Sean Colin
https://www.creativetechmanagement.com/blog/
https://www.linkedin.com/in/sean-m-colins/
https://www.facebook.com/creativetechmanagement/
https://www.linkedin.com/in/sean-m-colins/
https://www.instagram.com/creativetechmanagement